The Drain Company Guarantee

Our two year extended maintenance guarantee means complete peace of mind for all our clients. We will fix any problem that arises due to our workmanship free of charge because we stand behind our work and we are confident we will get it right the first time!

We are proud members of New Zealand Master plumbers, Gasfitters and Drainlayers so you can be assured of the type of high quality workmanship you would expect from a Master Drainlayer and you are covered by the $10,000 Master Drainlayer Guarantee. That’s on top of our extended maintenance guarantee… you can’t go wrong!

At the time of booking a job, we will send either an email or text message confirmation. Once work begins, you will be kept posted about any problems, issues or unforeseen circumstances that may arise . We know from experience that sometimes things don’t go to plan, but we are 100% committed to open and honest communication and to providing you with workable solutions rather than excuses or, worse still, silence.

Our team members are friendly, well presented and knowledgeable. With 50 years’ experience combined, there’s not much they haven’t seen! All our Drainlayers are correctly licensed with the Plumbers, Gasfitters and Drainlayers Board, under the Plumbers, Gasfitters and Drainlayers Act 2006.

At the completion of your job we will leave your place secure, tidy and safe so you can get on with your business without any hassles or delays. If you have any dissatisfaction about the condition of your place we will remedy the matter asap – guaranteed!

With the drain company, all of your drain laying, CCTV,  Drain unblocking and vacuum needs are supplied by one company that is big enough to be flexible yet small enough to provide the personal touch of an owner operator. And having a single supplier of drain and vacuum services means you save time and hassle.

Our tradesman specialise in projects ranging from new house construction, and renovation work and commercial construction, through to domestic repairs, servicing and maintenance. No job is too big or too small!

Our accurate job management software keeps track of the time our tradesmen spend at your place. That means invoicing is extremely accurate and any queries can be dealt with promptly. What’s more, all costing and invoice details will be delivered in a timely manner so you can keep a close track of your budget.